Privacy Policy

Privacy Policy

 

Triplo W, Lda., previously named as Triplo W, is responsible for the web site www.triplow.pt, and it is committed to guarantee the privacy in collecting personal data when using our site.

Data safety and privacy from Triplo W´s customers is of crucial importance for the company.

In this document, you will find the answers to the following questions:

1. What information is collected from the customers?

2. What entity is responsible for collecting the information?

3. What are cookies and how do Triplo W use them?

4. How is the collected information used?

5. What security procedures does the Triplo W´s web site have that guarantee data protection from customers against unauthorized access, alteration or destruction?

6. How can the customer correct or eliminate information previously provided via Triplo W´s applications?

7. Other questions to take into account regarding Triplo W´s privacy policy.

If you have any doubt concerning the previously presented points, you can send us an email to geral@triplow.pt or a mail to Triplo W, Lda, Política de Privacidad, Rua 10 de Junho, 36, 4485-010 AVELEDA VDC – Portugal.

 

1. What information is collected from the customers? 

In order for you to become a registered customer on the Triplo W´s site, you need to fill in a form available online at the corresponding web site: http://www.triplow.pt

Personal data collection is carried out when registering or when purchasing at Triplo W´s web site.  

The collected information is necessary to guarantee the customer´s identity. 

Data collected when registering at Triplo W´s web site is mandatory in order for the customer to purchase the available items. 

When registering, the information provided by the customer is used to give a more adequate service according to the customer´s needs and characteristics and to send information related to the use of the products sold by Triplo W. 

The customer can update their personal data at any desired time and with a complete autonomy on the “Personal Account” area, after logging in, entering their user name and password.  

Personal data treatment operations are duly protected. All the information is encrypted and managed using the most advanced encryption and security tools.  

 

2. What entity is responsible for collecting the information?

Triplo W is the only one responsible for personal data collection at its web site. Every time a customer finishes using this service, Triplo W does not take any responsibility for the information collected outside its web site.

 

3. What are cookies and how does Triplo W use them?


In order to provide you a better and more personalized browsing experience, Triplo W uses cookies to collect and safe information. A cookie is a small information file that is sent from the Triplo W´s site server to the browser and is stored in your computer. Cookies will be only used by Triplo W and their use is limited to the following purposes:

l Allowing Triplo W to know who is the customer and therefore, to provide a better, safer and more personalized service.

l Estimating the use levels of the service. Each customer has an individual cookie, guaranteeing so the privacy and security of data. Statistical data submission is carried out jointly and not individually, without allowing the identification of the customer. In this way, it is possible to evaluate the Triplo W´s web site performance from an updated and improved perspective to satisfy our customers´ needs and likes.


4. How is the collected information used?

The collected information will be only used for the following purposes:

l Delivery and billing for the purchase of goods and services.

l Development of reports and statistics that allow Triplo W to optimize its operations and improve the performance of its services, responding so in a more effective way to its customers´expectations.  

l Increase the personalization level of services in order for them to be adapted as best as possible, to customers´ likes and preferences.

Personal data provided by the customer will be exclusively used for the execution of the respective contract and, if authorized by the customer, for information, marketing and telemarketing activities from Triplo W.

Communication of data will be carried out with the authorization of the interested parties.

Triplo W will not sell, rent, share or offer customer´s data, with the exception of the situations expected in this privacy policy.  

 

5. What security procedures does the Triplo W´s web site have that guarantee the data protection from customers against unauthorized access, alteration or destruction?

Triplo W takes every necessary and legally required precaution in order to guarantee the protection of the customers´ collected information by Triplo W´s  applications. These precautions ensure online and offline security of this information.

When collecting or using confidential information, the data will be encrypted via SSL.

Thanks to the SSL protocol (Security sockets Layer), 128 bits, that protects the transfer of every sensitive data on the internet, all the information is treated with the utmost security. Your privacy is guaranteed and the risk of data interception during communication is left completely  nullified.

If you have any question regarding Triplo W´s Privacy and Security Policy, send an email to  geral@triplow.pt or a mail to Triplo W, Lda, Privacy Policy, Rua 10 de Junho, 36, 4485-010 AVELEDA VDC – Portugal.

 

6. How can the customer correct or eliminate information previously provided via Triplo W´s applications?

On the terms of use at Triplo W´s web site and in all the services, the customer agrees to keep updated all their personal data.  In turn, Triplo W guarantees the customer the possibility to correct and update their data by the “My Account” option, available at the web site (http://www.triplow.pt/). In order to delete their data, the customer must contact Triplo W by email (geral@triplow.pt) or by a written and signed request addressed to Triplo W, Lda, Privacy Policy, Rua 10 de Junho, 36 - 4485-010 AVELEDA VDC – Portugal.

 

7. Other questions to take into account regarding Triplo W´s privacy policy.

Triplo W web site has links to other web sites. Triplo W is not responsible for privacy policies of such sites. It is recommended to Triplo W´s customers to check the pages within these sites relating to their privacy policies. This text is only about the privacy policy applicable to Triplo W´s web site.


Modification of Terms of Use of the Triplo W´s web site

Every time a change is made to the terms of use on the Triplo W´s site, particularly the ones regarding Terms of Service or privacy policy, Triplo W will send an email to its registered customers.


Authorization for Different Uses

If Triplo W wishes to use its customers´ data for purposes different from the ones initially authorized, it will send a new authorization for such specific use.